Privacy Policy
**Privacy Policy – Lumivelle**
**Last updated:** May 2026
At Lumivelle (“we”, “our”, or “us”), we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make a purchase.
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### 1. Information We Collect
We may collect personal information that you voluntarily provide to us when you:
* Place an order
* Subscribe to our newsletter
* Contact us
This may include:
* Full name
* Email address
* Shipping and billing address
* Phone number
* Payment information
We may also automatically collect certain information such as:
* IP address
* Browser type
* Device information
* Pages visited
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### 2. How We Use Your Information
We use your information to:
* Process and fulfill your orders
* Communicate with you regarding orders and support
* Send marketing emails (only if you opt-in)
* Improve our website and services
* Prevent fraudulent transactions
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### 3. Sharing Your Information
We may share your data with trusted third parties, including:
* Payment processors
* Shipping partners
* Marketing platforms
For example, we may use Shopify to power our online store.
We do not sell your personal information.
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### 4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
* Improve user experience
* Analyze site traffic
* Personalize content and ads
You can control cookies through your browser settings.
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### 5. Your Rights (UK & EEA)
Under applicable laws, including the UK GDPR, you have the right to:
* Access your personal data
* Request correction or deletion
* Object to processing
* Withdraw consent
To exercise your rights, contact us at: [shopx0367@gmail.com](mailto:shopx0367@gmail.com)
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### 6. Data Retention
We retain your personal information only as long as necessary to:
* Fulfill orders
* Comply with legal obligations
* Resolve disputes
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### 7. Data Security
We implement appropriate technical and organizational measures to protect your data. However, no system is 100% secure.
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### 8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
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### 9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
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### 10. Contact Us
If you have questions about this Privacy P
olicy, you can contact us:
Email: [shopx0367@gmail.com](mailto:shopx0367@gmail.com)
Business Name: Lumivelle
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